Sometimes when you create documents and artwork files and send them to colleagues they’ll tell you they can’t see the font, or its missing or “substituted”.
This happens because their machine doesn’t have the same fonts as yours.  This is a common problem across PCs and Macs all over the world and can sometimes happen when you have bought a specialist font online and installed it on your machine for your own use. 

There are two ways you can solve this problem:
1. Create a PDF of the document
2. Send the font with the document when you email it.

I’m going to talk you through sending fonts.  Mainly because when the document you are sending is a presentation or a document that will need editing at the other end, PDFs aren’t always the best choice (I will be covering how to create a PDF and what they are soon.  Watch this space).

To send a font you need to open Font Book where all your fonts are stored.  The fastest and easiest way to do this is by using your Spotlight feature in the top right corner of your screen.  Type the words Font Book in the field that appears and it should appear in a list.  Select it by clicking with you mouse or trackpad and away we go.

The Font Book Screen will open in front of you and you’ll see a list of all the fonts currently installed on your machine.

I’m selecting the font Myriad Pro for this exercise as it is a font I use all the time but is specific to the Mac. 

Select the file menu on the top left of the screen and choose “export fonts…”

The export font screen appears where you can choose what to call your exported file and where to save it to.  I’m saving mine to my Desktop as I am intending to email it straight out as soon as i’ve finished this exercise.

Select the Save button and your newly exported font with the name you have chosen will appear on your desktop or destination folder that you have chosen as a folder.

Now i am going to literally pick up this folder and drag it using my mouse onto the mail icon on the bottom of my screen and a blank email will pop up with the font attached ready to send.  You can also use the little paperclip symbol at the top of the email window to attach the files or presentations that are using this font.  It’s that simple!

Many iPhone and iPod customers have given their main reason for not buying a Mac is because they didn’t think they could create, send and read Microsoft files such as Word or Excel on their mac.

Mac can create Word Documents, Excel Spreadsheets and Powerpoint presentations through iWork!

Here’s how to do it:

Word Documents

Open Pages

Create your pages document and select the file menu > Save

A dialogue box appears on your screen with a small blue arrow on the left hand side.

Click on this small blue arrow and this screen opens

There is a small check box at the bottom titled “Save copy as” which is unchecked.

Check this box and you are given the options to save your pages document as a “Word Document” or as “iWork 08”.

Choose “Word Document”  and click on the save button at the bottom.  Now you have a word document (.doc) saved in your choosen destination (in my case on the desktop but you may have choosen your own file to save it in)

Note:
Pages can always open word documents so don’t worry too much about saving a pages and a word version on your machine.  I choose to stick to word when creating documents I regularly send out to people.

Excel Document

Follow exactly the same steps as with pages but in your Numbers program. 

This time you will get the option to save as an excel document or an iWork 08 document.

as with Pages, Numbers can open excel documents with ease, so again, you can always just save as excel if that is your preferred choice.

Powerpoint Presentations

These steps are the same as pages and numbers but this time i shall give you a few extra hints and tips to make sure your presentation looks the same at the other end when you send it via email:

If you are using special fonts or fonts that aren’t shared with a PC (only a handful are shared between a mac and a PC) make sure you send them in the email along with your presentations, word documents etc.  This is good practice when you send documents regardless of whether you are on a PC or Mac if the font styles are important to you.  It’s very simple to do and I talk about how to do this in he next Knowledge base article “Tip 3”.

If you create something nice and fancy that Powerpoint can’t do, Keynote will tell you when you try to save it as a Powerpoint document.  The best rule to stick to when creating something that will be used as a Powerpoint presentation is Keep it simple!

When asked why he chose Farpoint to buy his iPad despite being on tour and having the chance to buy anywhere else in the world, his answer was simple.  “The guys know their stuff here, their friendly, familiar to me and for every other reason I mentioned in the video.”  To see the video midge is talking about, visit our homepage videos.

Mark Hooper, Managing Director - Midge Ure - Rob Summerfield

 Solution - don't install rapport on your work machine, but failing that have it in a separate user account where you intend only to do things like web browsing and email.

If you have already installed rapport simply going to it's preference panel and switching it off will stop the error report from being generated.

Did you know?

When you close a screen in an application on your new mac it doesn’t mean you have “Quit” the application.  It could still be running in the background and slowing down your machine as a result.

How can I tell?
You can tell when an Application is open or closed because it will appear in your “Dock” at the bottom of your screen and will always have a little glowing Orb below it to indicate it is open.

How do I make them go away?
If you have finished using the application and want to close it completely you can right click on the icon (hover your mouse over the icon on the dock and press down the right side of your mouse).  A little black menu will appear, select “Quit”.

One Orb is always there in the dock
There is one orb that will always appear in your dock and that is under your Finder icon (little blue face in the bottom left corn of the screen).  That is OK.  It means your computer is alive and well and should always be there.

For more hints and tips, check back regularly or if you have a hint or tip you would like to share with fellow new users email liz@farpoint.co.uk and we’ll publish it for you.

So out came the hammers and nails on Sunday evening and a whole new accessories area was created.  With so much more space we can now add many new products to our range here at Walcot Street.

New Accessories Area

This is only the first phase of our new look with a brand new Service check-in area following shortly.  This area is designed to streamline the process of diagnosing and booking in your machines with our Apple Approved Service Centre which currently stretches out behind our showroom.

Not to mention even more display benches or on their way with the very latest products on display, ready for you to come in and have a play.  

So come in and have a look at what we are doing and give us your thoughts.  After all, Farpoint is your showroom too!

Pro Tip
Cant remember to keep a ready supply of AA batteries? All of us here at Farpoint keep at least a wired Mighty Mouse in reserve, consider it the hardware equivalent of your all important data backup!

If you are running Safari 3 or later go to clicktoflash and download the plugin.

Using ClickToFlash, all of those icky Flash bits that have infected most webpages on the internets are replaced with a nice, smooth gradient and the word “Flash” set in a nice, pleasing font. When you want to view the Flash, just click on it!

The advantages of ClickToFlash are numerous. Since Flash isn’t loaded until you specifically ask for it, your CPU usage will stay at normal levels when browsing the web. This has tons of benefits: web browsing stays speedy, your Mac laptop won’t get as hot, and your Mac’s fan won’t come on as often.

ClickToFlash supports viewing all those ADORABLE meowing cat videos, annoying dog videos, and hilarious rickrolls from YouTube without using Flash at all! That’s because YouTube also offers H.264 videos, which are used when viewing YouTube on the iPhone. With ClickToFlash, you get access to those same, higher quality videos.

Word for Mac was released in 1985.

The first version of Word for Windows was released in 1989.

Bill Gates' $50 million residence (drafted by Seattle architectural firm Bohlin Cywinski Jackson) was designed on Macintosh computers. 

Microsoft doesn't even use (Windows) NT on their own Web site.  They use Unix.

The Apple I went on sale in July 1976 and was market-priced at $666.66.

The first Apple II computers went on sale on June 5, 1977 with a 1 MHz microprocessor and 4 KB of RAM (expandable to 48 KB).

The iPod is a portable media player designed and marketed by Apple and launched on October 23, 2001.

If you purchased only average priced singles from the itunes store, it would cost about £31600 to fill a current iPod Classic.

Launched in 2001, the first iPod offered up to a whopping 10 Gigabytes of storage.

Steve Jobs left apple end of May 1985.

He came back to the company he co-founded 11 years later. 

Jobs has taken a $1 annual salary since returning to the Cupertino-based company in 1997. 

In those heady days of the early 90’s Bath based graphic designer Lee Edwards led a very popular Bath & Bristol MacUser Group whose meetings were based at AppleCentre Bristol.

Now they are back as the Bath MacUser Network (BMN).  Social Networking is increasingly seen as vital to the health and profitability of the local creative community.  Organisations like Creative Bath are thriving.  BMN will compliment these activities with the focus on the tool, and its software, that is central to most of our working lives.

“We have chosen Farpoint Developments Ltd, our local friendly Apple Dealer, as our hosts for our monthly meetings.  Their showroom on Walcot Street is the perfect backdrop with access to all the latest hardware (like the up-coming iPad) and software (Adobe Creative Suite 5 is due to launch this April).  It will also give us access to the powerhouse of knowledge and creative solutions that Farpoint is famous for.  In addition we aim to have guests from Apple, Adobe and other key players in the industry.” - Lee Edwards, Co-ordinator.

Membership is free and open to all MacUsers and those who are seriously interested in the Apple platform for both creative and business purposes.

Please Contact:

Lee Edwards
Bath MacUser Network Co-ordinator

Lee@yellowmoonartanddesign.com
Tel: 07811 036603

Farpoint’s highly competitive Horizon package is designed to provide you with unparalleled peace of mind by bringing you all the benefits of the AppleCare Protection Plan together with Farpoint’s genuine, informed technical support and assistance.

The package offers supreme confidence and exceptional value for money, providing customers with comprehensive 3-year support from set-up onwards.

Horizon provides you with unlimited telephone assistance, 3-year hardware cover as well as additional features not provided by competing protection plans.

Features include:

Telephone Support
Remote Technical Support
FastTrack Repairs
Global Repair Coverage
Priority Technical Service
Extended Protection
Peripheral Cover

This plan extends your product coverage to 3 years from the date of your Mac purchase.  Horizon Cover plan must be purchased within the first 12 months since the date of Mac purchase and cannot be used for any Mac that has already passed 12 months.  For complete Terma & Conditions see in store for details.

Available in store 26/03/2010

As a business you can take full advantage of any of the following features:
Free Initial Onsite Consultation
Free Telephone support
Free Remote Technical support
FastTrack Repairs and servicing
Onsite Installation
Call Outs
Data Backup and Recovery
Loan Machines for when yours are being serviced or upgraded
Hosting
Cross platform Integration
and much, much, more….

Come and see us to talk about the benefits and what we can do for you.  See you there!

Email settings are an odd one, and something we get asked all the time. Usually fairly straight forward, especially if you’re using something like Apple’s own MobileMe or Google Mail - all that needs to be done is add a new account in Mail, enter your email address and password and Apple takes care of the rest. Smashing.
Less known ISP branded accounts are a little bit more of a faff - you’ll need an “incoming mail server” and an “outgoing mail server” (SMTP). Both of which you should be able to find on your ISP’s website (or just by Google-ing). Mail will prompt you where to put such things as part of the account set-up process.

So far, only one internet service provider has given me any real grief. And that was today. And that was Demon.

The settings posted on their website, besides being horrifically out of date, are wrong.
The settings they give out over the phone are also wrong. Great.

Here is the right way to set up a Demon email account in Mail:

Fire up Mail and go to “Mail” on the toolbar at the top and click on “Preferences”.

Under the accounts tab click on the “Plus” button in the bottom left to add a new account.

Enter your name, email address and the password you use to log on to Demon’s webmail page. Then click continue.

The account type is “POP” and call it whatever you like under the “Description”.

Incoming mail server is “pop3.demon.co.uk”, your username is your FULL email address i.e. user@hostname.demon.co.uk

So far, so good. Now, outgoing mail server is where it gets interesting.

Description, again call it what you like, “Outgoing Mail Server” should be “post.demon.co.uk” and check “Use Authentication”.

Despite what Demon will tell you, your outgoing mail server username is the part of your email address after the “@”  i.e. “hostname.demon.co.uk” and the password is probably something you set up way back when you first signed up to Demon. It is NOT the same password you use to log in to your webmail. It is in fact an entirely different “WebPassword” password which luckily can be reset via Demon’s homepage under “Customer Tools” and “Change your Demon password”. For this you’ll need to log in using your “hostname” (the bit after the “@” but before the “.demon.co.uk” in your email address) and the password you use to access your webmail. Go figure.
Now change your “WebPassword” to something logical (that includes at least one capital letter, one lower-case letter and one number, as per their request) - and write it down!

Give it a few minutes to replicate the updated info across Demon’s servers, then, back in Mail, enter your newly changed “WebPassword” as your outgoing mail server’s password.

Click continue and let Mail check the mail server connection. When prompted, click “Create”.

You should now be greeted by an inbox containing your much cherished emails. Fantastic. But sending mail will probably still not work. You’ll need to do the following:

Back into “Mail”-“Preferences” and then the “Accounts” tab, click on the drop-down menu next to “Outgoing Mail Server” and click “Edit SMTP server list”. Highlight the server we just created and then click on the “Advanced” tab.

Check the “Use Custom Port” button and enter “587” in the box next to it.

Make sure “Use SSL” is checked and that username and password are still filled in (they should be) - click OK.

Phew. That’s it. Close the Preferences window and bask in the oft under-appreciated ability to send email.

These Apple products are fitted with moisture sensors, when these are set off the warranty of the product is voided and the fault is marked up to "accidental damage".   We can repair the machines out of warranty in some cases if they are salvageable but this isn't always the case.  iPods are cheaper to just replace altogether.  

But all this heartache is avoidable with some simple measures:

1.  Always back up your data

We can't stress how important it is to back up your data to a completely separate device such as an external hard drive, your Apple Time Capsule or to an online data storage site.  Having your files in two places makes it much more likely to be able to restore it to your repaired/new machine.  Not to mention it makes sense.  Like they say, "never keep all your eggs in one basket."

2.  Check your Home Insurance is up-to-date.

We check our jewellery is covered but what about our digital photographs, our downloaded music, films, TV programmes, not to mention the expensive computer itself.  It's simple to add to your existing policy and will save you a lot of trouble further down the line.  Especially as our Apple Certified Technicians can provide you with a quote to pass on to your Insurers to cover.  Think of it as your own special extended cover, covering bad luck.

3.  Be wary of drinks around your workspace.

We've all been there.  A cup of coffee at 8am, the kids' beaker of Orange Juice, a glass of wine at a small gathering left on the desk when changing your music playlist.  Eventually it is going to happen.  Just making some simple rules for the kids' when sitting at the desk or table.  Elevating your laptop or desktop when having parties, keeping iPods in a separate pocket from the packed lunch and Juice bottle in school bags, just small measures can help reduce the risk.  

But be sure, you won't be the first and you certainly won't be the last if it happens to you.  Just be safe in the knowledge that Farpoint's Service Centre will always be here when you need us most and you don't even need an appointment!

• "Do I need to make an appointment to come in to see you?"  No, please come in anytime that suits you, we are now open 7 days a week.

• "Do you do training?" – Yes and its only £25 per hour!!  Not to mention it's one-2-one, at a pace to suit you.

• "Should I back my computer up?" – Yes, please do, its really hard telling someone that they have lost all their precious photos. Every Mac has a program called Time Machine which automatically backs up your data for you, in the background whilst you work, to a storage device of your choosing (make sure this device is plugged in to your network).

• "Can I extend my warranty?" – Yes, but you must do it before the first year anniversary from your purchase date and we can take care of it all for you.  Ask us about Horizon Care. Not only are you covered for 3 years from the original date of purchase of you machine but it entitles you to Farpoint FastTrack repair service, remote support sessions (worth £380) and free Farpoint Telephone Support (£35 per incident when contacting Apple directly), familiar and local Farpoint Technicians and all of this for the same price as standard AppleCare.  You can't say fairer than that!

Products Affected
Boot Camp, iMac (27-inch, Late 2009), Windows 7
Resolution

Follow the steps below to download the necessary drivers and install Windows 7 on your iMac:

Go to the bottom of this page and click Software License Agreement to agree to the license.
On next screen, scroll to the bottom of the page, then click Accept and Download if you accept the terms.
If you are upgrading from Windows Vista, you’ll need to use the Apple_Win7_Upgrade_Utility before starting an upgrade install.
The files are contained in a .zip file.  Double-click it to expand it.
Connect your USB storage device or SD card.

Note: Your USB storage device must be connected to the back of the iMac directly and not to a keyboard or other non-high-powered HUB.

If the USB device or SD card has not been formatted as MS-DOS (FAT), or if you’re not sure, follow steps A through M immediately below; otherwise go to step 7.

Important: These steps will erase the contents of the USB storage device or SD card; back up any important files that are on it to a different disk.

Choose Go > Utilities.
Open Disk Utility.
Select the USB drive in the left side of the Disk Utility window.
Click the Partitions tab.
Click Options.
Click “Master Boot Record.”
Click OK.
Click the Format tab.
Select MS-DOS (FAT).
Name the disk MBRFAT.
Click Apply.
Click Partition.
When the process is complete, quit Disk Utility.

Drag “Drivers” and “AutoUnattended.xml” from the iMac_Late_2009_Win7_Drivers folder, which was expanded in step 4, to the USB or SD card device’s icon to copy the files to it. Do not copy them to any subfolders.
Start the Boot Camp Assistant.
Select a partition size and click Partition.
After partitioning has completed, click Start the installation and insert your Windows 7 install DVD. Your computer will restart.
Follow the onscreen Windows install instructions. If this is a new installation, remember to use the Windows installer to format the BOOTCAMP partition. You’ll need to click on Drive Options (Advanced) to see a Format selection.
Your computer will restart several times during the installation process.  The screen may go black for several minutes while the Windows installer locates the drivers on your USB storage device.  You should not turn off your computer during this process.
A screen should eventually appear asking you to establish a user account in Windows 7.
If the screen remains black after several minutes, power it off (hold the power button for several seconds), then go back to step 6.  Ensure that your USB device or SD card is formatted as Master Boot Record, FAT, and that AutoUnattend.xml and Drivers are on the root level of the directory.

Many digital cameras offer options to save pictures in digital camera RAW format. Digital camera RAW formats retain more image information than JPEGs and can produce better results when used with imaging applications such as Aperture and iPhoto. Mac OS X Snow Leopard provides system-level support for digital camera RAW formats from the following cameras.

Products Affected
Mac OS X 10.6, Aperture, iPhoto

Supported by Digital Camera RAW Compatibility Update 3.0

Canon PowerShot S90
Canon sRAW
Canon mRAW
Leica D-LUX 4
Panasonic Lumix DMC-G1
Panasonic Lumix DMC-GH1
Panasonic Lumix DMC-LX3

Supported by Digital Camera RAW Compatibility Update 2.7

Canon EOS-1D Mark IV
Canon EOS 7D
Canon PowerShot G11
Nikon D3S
Nikon D300S
Nikon D3000

Supported by Mac OS X v10.6 or later

Canon EOS 10D
Canon EOS 1Ds Mark III
Canon EOS 20D
Canon EOS 300D DIGITAL
Canon EOS 30D
Canon EOS 350D DIGITAL
Canon EOS 400D DIGITAL
Canon EOS 40D
Canon EOS 500D
Canon EOS 50D
Canon EOS 5D
Canon EOS 5D Mark II
Canon EOS D30
Canon EOS D60
Canon EOS DIGITAL REBEL
Canon EOS Digital Rebel XS
Canon EOS Kiss Digital F
Canon EOS 1000D
Canon EOS Digital Rebel XSi
Canon EOS Kiss Digital x2
Canon EOS EOS 450D
Canon EOS DIGITAL REBEL XT
Canon EOS DIGITAL REBEL XTi
Canon EOS Kiss Digital
Canon EOS Kiss Digital N
Canon EOS Kiss Digital X
Canon EOS Kiss Digital X3
Canon EOS-1D
Canon EOS-1D Mark II
Canon EOS-1D Mark II N
Canon EOS-1D Mark III
Canon EOS-1DS
Canon EOS-1Ds Mark II
Canon PowerShot G10
Canon PowerShot G5
Canon PowerShot G6
Canon Powershot G9
Canon PowerShot Pro1
Canon PowerShot S60
Canon PowerShot S70
Canon Rebel T1i

Epson R-D1
Epson R-D1s
Epson R-D1x

Fujifilm FinePix S3Pro
Fujifilm FinePix S5Pro
Fujifilm FinePix S2Pro

Hasselblad CF-22
Hasselblad CF-39
Hasselblad CFV-16
Hasselblad H3D-31
Hasselblad H3D-31 II

Kodak DCS Pro SLR/n

Konica Minolta ALPHA SWEET DIGITAL
Konica Minolta ALPHA-5 DIGITAL
Konica Minolta ALPHA-7 DIGITAL
Konica Minolta DYNAX 5D
Konica Minolta DYNAX 7D
Konica Minolta MAXXUM 5D
Konica Minolta MAXXUM 7D

Leaf AFi 5
Leaf AFi 6
Leaf AFi 7
Leaf AFi-II 6
Leaf AFi-II 7
Leaf Aptus 17
Leaf Aptus 22
Leaf Aptus 54S
Leaf Aptus 65
Leaf Aptus 65S
Leaf Aptus 75
Leaf Aptus 75s
Leaf Aptus-II 6
Leaf Aptus-II 7
Leaf Valeo 11
Leaf Valeo 17
Leaf Valeo 22

Leica D-LUX 3
Leica D-LUX 2
Leica DIGILUX 2
Leica DIGILUX 3
Leica M8
Leica M8.2
Leica V-LUX 1

Minolta DiMAGE A1
Minolta DiMAGE A2

Nikon Coolpix P6000
Nikon D1
Nikon D100
Nikon D1H
Nikon D1X
Nikon D200
Nikon D2H
Nikon D2Hs
Nikon D2X
Nikon D2Xs
Nikon D3
Nikon D300
Nikon D3X
Nikon D40
Nikon D40X
Nikon D50
Nikon D5000
Nikon D60
Nikon D70
Nikon D700
Nikon D70s
Nikon D80
Nikon D90
Nikon E8400
Nikon E8700
Nikon E8800

Olympus C7070WZ
Olympus C7000Z
Olympus C70Z
Olympus C8080WZ
Olympus E-1
Olympus E-3
Olympus E-30
Olympus E-300
Olympus E-330
Olympus E-400
Olympus E-410
Olympus E-500
Olympus E-510
Olympus EVOLT E-420
Olympus EVOLT E-520
Olympus SP-570UZ

Panasonic DMC-FZ50
Panasonic DMC-L1
Panasonic DMC-LC1
Panasonic DMC-LX1
Panasonic DMC-LX2

Pentax *ist D
Pentax *ist DL
Pentax *ist DL2
Pentax *ist DS
Pentax *ist DS2
Pentax K100D
Pentax K100D Super
Pentax K10D
Pentax K110D
Pentax K2000
Pentax K-m
Pentax K200D
Pentax K20D

Samsung GX-10
Samsung GX-1L
Samsung GX-20

Sony DSC-F828
Sony DSC-R1
Sony DSC-V3
Sony DSLR-A100
Sony DSLR-A200
Sony DSLR-A300
Sony DSLR-A350
Sony DSLR-A700
Sony DSLR-A900

You can comment on our articles, request subjects for us to cover, suggest changes in the site itself or simply just say hello.  Either way, we would love to hear from you.

Open up itunes and wait for the ipod to appear in the left hand column under the heading “Devices’.

When the ipod has appeared you can click on your ipod and the ipod main screen will appear. Make sure you are on the ‘Summary’ tab and from here you should see a ‘Restore’ button.

Click ‘Restore’ and a smaller window should appear, if your ipod is up-to-date then just click ‘Restore’ to confirm. If your ipod requires an update you will see ‘Restore and Update’ click this to begin the process.

After checking for new available software you will be presented with a list of updates. Click install and type in your account password to verify.

If your film or slideshow needs a personal touch, why not create your own soundtrack in Garageband? Whether you are the next big thing or completely tone deaf, the Music Loops in Garageband make it easy to build a song or soundtrack in minutes. You can insert a video from iMovie, or pictures for a podcast, and work your music alongside these with ease.

The best news is, all of the Garageband content is royalty free! This means you can use garageband music anywhere you like without worrying about copyright infringement.
No more YouTube taking the music off your videos!

Once you’re a GB pro, why not move up to Logic Express for even more control over your sound for only £163.

Come in to the showroom and ask for Mike for a masterclass, I can show you how to plug in your guitar or keyboard and rock out with your band!

To rectify the issue, log onto your webmail interface (Hotmail, Yahoo etc) and delete the offending message. It is usually from your Mail Delivery Subsystem.

Once you have done this, on the phone itself,  go into Settings -> Mail, Contacts, Calendars. Select the offending Address, scroll to the bottom of the page and press Delete Account.

You can then re-setup your account and mail should work.

The only thing your need to perform an Archive and Install is either your original install discs which would have come with your mac in the box when your purchased it. This is what it will look like.

If however you have since upgraded your version of OSX you will want to use any purchased install disks. So if when you bought your machine you had Tiger (10.4) and later on your bought Leopard (10.5) you will want to use the Leopard (10.5) disk to perform the archive and Install. A retail copy of Leopard will look like this.

So lets get started and Archive and Install a machine. If your machine is already on then insert your install disk and restart your mac, when your mac restarts and chimes its time to hold down the ‘C’ key. Keep this button pressed for 25 seconds. If your machine is off then you can place the disk into disk drive whilst pressing the power button. The disk should get sucked in to your mac and you can press the ‘C’ key straight away.

Holding down the ‘C’ key will tell your mac to boot from the install disk and not your Hard Drive. In this example I will be using a leopard disk to perform an Archive and Install. If your using a different version of OSX do not worry as they are all very similar.

This is the first screen you should see, simply choose you language.

Now hit continue.

You need to read and agree to the End User License Agreement.

Select your boot hard drive and then click ‘options’ on the bottom left of window.

Confirm ‘Archive and Install’ is ticked and click on ‘ok’

Now click ‘continue’

And finally click ‘Install’

Once the Archive and Install has completed you should be able to log back into your Mac. It is important at this stage to perform any software updates your Mac should require. Click here for instructions on how to software update your Mac.

The membership currently stands at 11000 businesses, and their employees, from every industry.
“It’s a very exciting prospect.” Says Mark Hooper, Managing Director.  “It’s the opportunity WACC brings Farpoint to raise awareness among businesses in each of the three counties on the Business Support Farpoint has to offer.”

Farpoint have big plans to reach out to businesses in 2010 and are hopeful for the future.
“We’ve been well received within the WACC and events surrounding it.  We look forward to some very exciting events coming up in the next couple of months in partnership with the WACC.” - Liz Hyde, Marketing and PR Manager.

Farpoint’s Penny Tombs and Liz Hyde were invited to Longleat House to receive their Patronage from Lord Bath in January.

I had a machine in for repair recently the fault was that it would not turn on. Once I had the lid off I could see why, there was a layer of tar covering every component in the machine. The sticky substance had built up over time and in some places was quite thick. Both the logic board and power supply had failed resulting in a costly repair.

So if you do smoke near your beloved mac be mindful of the damage it may be causing because smoke damage = accidental damage and that is not covered by your warranty!

Content

Apple have done a great job here of making content filtering very quick and easy to set up. You can see from the image below that there are two main categories.

Whilst ‘Hide profanity in the Dictionary’ is just a simple tick box Website Site Restrictions requires a little more thought. By default ‘Allow unrestricted access to websites’ is ticked which is offering no protection. To turn content filtering on simply tick the ‘Try to limit access to adult websites automatically’ Now OS X will be doing its best to vet any websites it deems to be inappropriate by using a built in list of words and phrases which are commonly found in adult websites.

If you feel that this is not enough you can add your own list of both websites you WANT to allow and websites you DONT WANT to allow. This is useful if you are trying to access a website which is appropriate but the built in content filter thinks otherwise, by adding that website to the ‘Always allow these websites’ list will bypass the content filter allowing you to view the page. Similarly you may come across a website that the built in content filter has failed to block, by manually adding the site to the ‘Never allow these websites’ list will prevent that site from being accessed again.

For ultimate control you can tick ‘Allow access to only these websites’ With this option chosen only websites that you manually add to the list will be accessible, everything else will be blocked.

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Time Limits

Time Limits is a great feature allowing an administrator control over how much time other users are permitted to use a machine. In the image you can see three main sections. The first two sections ‘Weekday time limits’ and ‘Weekend time limits’ allow you to set the amount of time a particular user may use the machine. Once this time has been used up the user gets logged of.

In the final section you are able to specify at what times in the day a user is permitted access to his/her account. Again you can see how easy it is to get things all setup. Apple have even distinguished between ‘School nights’ and the ‘Weekend’

Customers are advised to software update their machines as soon as possible.  You can do so by clicking on the small, black apple in the top left corner of your screen.  Select “Software Update”  A small screen/box will open saying, “checking for new Software” which will take a few moments.  Follow the on screen instructions from there.