Farpoint Developments Ltd, Bath

Troubleshooting MacBook Air hinges

- Posted Friday 9 July 2010 by Liz Imrie

Symptoms

Learn what you can do if you experience one or more of these issues with the hinges on your MacBook Air.

Unable to close lid completely.

Broken or cracked plastic near one or both of the hinges.

More than one inch (2.54cm) of free play while opening or closing the lid.

Lid falls freely into closed position from a 30-degree open position. (From a closed position, open the lid approximately 30 degrees and let go.)

Products Affected

MacBook Air

Resolution

You can bring your MacBook Air into Farpoint’s Apple-Authorized Service centre at our showroom on Walcot Street for evaluation and repair if necessary, even if your product is out of warranty. 

If you previously paid for a repair for hinge-related issues that were not caused by accidental damage, you may be eligible for a refund.  Contact Apple directly regarding refund eligibility and for more information.

Additional Information

If you plan to visit Farpoint regarding this problem, you will not need an appointment, any of our technicians and experts will be able to help you with this issue, 7 days a week. (Repairs take up to 7 working days depending on fault)