Farpoint Developments Ltd, Bath

Reason for Visit: iMac Purchase

The products and Rob were absolutely fantastic, the whole experience from when I first entered to when we left was far beyond anything I have ever experienced before. Rob’s knowledge, passion for the products and offer of post-sale help and advice (which we did use with probably 3-4 phone calls over the subsequent 2 weeks) was sensational.

This was my best ever retail customer experience and I have already recommended your shop and products to many friends and colleagues.

- Andy Jennings

Reason for Visit: Business

We’ve been with Farpoint since we started Osborne Pike in 2002. Wandering around Bath in search of a bank, accountant, solicitor, and all the usual start-up necessities, we were surprised to see the iconic Apple sign hanging outside a small shop on a side street. We discovered to our surprise that this was a small but perfectly formed Apple dealership in Bath, and we ordered the latest Macs immediately. As a bonus Farpoint were also able to rent us a top quality laser printer, so we could get started straight away.

Being a start-up we didn’t have an IT manager, and we probably never will. That’s because Mark Hooper is always extremely helpful when it comes to the technical and even the administrative support that comes with setting up a computer network. As we’ve grown Mark has supplied all our Mac workstations and screens, our servers, and he’s also helped us move the whole lot twice. On top of that we get the latest updates of ‘kit’, to use what I believe is the technical term, every 18 months, so we’re always working with state of the art equipment.

Farpoint has now grown and developed as part of the Apple success story, and their new showroom is as cool and trendy as you’d expect from a company that now deals with i-pod, i-tunes and i-everything consumers as well as businesses. But I’m pleased to say that we still get very responsive and competitively-priced service from Mark and his team, and I would thoroughly recommend Farpoint to any business, either starting up or looking to upgrade its network.

- Steve Osborne

- OsbornePike

Reason for Visit: Business

At Bolton Wanderers we pride ourselves on being innovators in Performance Analysis. Mark Hooper and Farpoint help us to keep our edge and insure that we have the best possible Mac Support

At Bolton Wanderers we have 12 different Macs and 1 large Mac XServe. We trust Farpoint to insure that we are never without one of them

At Bolton Wanderers we have an exclusive core of external partnerships, Farpoint is one of our most valued

- Ed Sulley, Head of Performance Analysis

- Bolton FC

Reason for Visit: Business

Having previously worked with Farpoint for a number of years they were the first company I looked towards them when developing the Performance Analysis Department at Newcastle United. The service that Mark Hooper and Farpoint provide is exceptional and unrivalled in the provision and service of Apple Products. The demands of elite sports are such that there can be no time or room for error and working side by side with Farpoint ensures that we have not only the best products on the market but, more importantly, 24/7 care and service for them. We run all of our live match analysis using the SportsCode Elite software from Two Mac Book Pros. The window for presenting video and statistical feedback to the team at half-time is short and the efficiency of the Mac Book Pros provide us with maximum performance and 100% reliability in an environment where every second counts.

We house our entire scouting library for game preparation, archives of our season’s games and share files and documents across a network covering the entire training ground on an xServe Solution, which provides rapid data transfer even with large video files.The server is impressive in its ability to smoothly run the same video and music files simultaneously across a number of purpose built iMac stations within our players’ lounge. Furthermore, we are secure in the knowledge that our sensitive information is fully backed up and can be managed remotely from the Farpoint office.

I would not hesitate to recommend Mark and his team, whatever your needs.

- Gavin Fleig, Head Of Performance Analysis

- Newcastle FC

Reason for Visit: Business Support

Bath Audi is part of the Mon Motors Group, a family run company whose values are built on providing an exceptional customer experience. In addition to Audi, Mon Motors operates Ford, Skoda and Volkswagen centres across Wales and the South West of England. We are committed to building lasting relationships that are based on trust and providing a level of customer service that leaves our customers inspired. After speaking with Mark Hooper and visiting Farpoint, it was clear that they shared our values and commitment to customers, which made them an obvious partner for our business.

In February this year, Bath Audi moved to a new state of the art centre at Bath Business Park in Peasdown St John. Farpoint ensured that our IT equipment was as progressive and sophisticated as our new centre and the Audi cars that it would be selling.

Farpoint gave guidance on the best Mac’s for our business, installed them and even made sure that they linked up to our existing server. The products and service we receive from Farpoint are second to none and I would not hesitate in recommending them to other businesses.

We look forward to working with Farpoint for many years to come.

- Gavin Cleverly, Brand Director

- Bath Audi

Reason for Visit: Logic

The help and advice that the team at Farpoint have given us has been a real boost to our project, ensuring we got just the kit we needed.

We have all been making music for years but the new ways of working they have shown us on Logic Studio 8 were quite a revelation and have really inspired us to go further.

Thanks Guys

- Jason Spencer

Reason for Visit: Business

Rycote is a small family run manufacturing company based in Stroud, Gloucestershire. We make windshields and shock mounts for microphones used in the broadcast and film industry all over the world, with over 85% of our annual turnover going for export.

We made the complete switch from a PC network to Mac’s with Farpoint in April 2008. Up until that point, all the company directors were true, happy Mac converts, but the greater majority of IT users at the company were definitely not. However with the close support of Mark & the Farpoint team the transition was smooth and we haven’t looked back since. Farpoint also provided invaluable training for all our people, which went along way to removing people fears of working with something new.

Our accounting package is Sage, so our last remaining tie to Windows OS is the Terminal Server. Other than Sage, all our other software needs are handled purely on the Mac’s. This includes all our email, which was switched from Exchange Server to Kerio Mail. Following the system being commissioned, we have found the after support provided by Mark excellent.

I would not hesitate to recommend Farpoint, great professional company.

 - Simon Davies, Technical Director

- Rycote Microphone Windshields